Conditions of Use
We sell direct to the public and to trade customers.
If you are a trade customer please contact us for trade terms before placing an order. Ordering from this site at a trade discount confirms acceptance of our trade terms.
Ordering from this site as an individual confirm acceptance or our general terms and conditions: Returns info can be found on the shipping and returns tab.
Our products are gaming miniature, not toys, they contain small parts and metal and resin flash can be sharp so care needs to be taken. Not suitable for young children, adult supervision required, take normal safety precautions when cleaning up, dust mask, goggles etc.
We are a small company and this is by no means a full time job for anyone, therefore please be patient in waiting for replies to emails. This is normally within 48h Monday-Friday unless the front pages tells you we are away/there is a problem. It maybe longer at the weekend.
Most orders for metal figures are dispatched within 7 working days.
Most orders for resin are dispatched within 10 working days, items clear resin in any range can take up to 14 working days.
In reality our dispatch times are often much quicker than this, but we like to be realistic!
Postage times should be assumed to be in addition to this. Please note that choosing special delivery does not mean that we will send the item any quicker, it just means that it will arrive more quickly once dispatched. If you have an urgent need for something then please contact us in advance to see if we are able to accommodate this, we will help wherever we can.
Any discount offered or free goods given on larger orders is at our discretion, we try and keep prices as low as we can at all times for all customers.
All items are copyright and may NOT be used in commercial sculpts or anything else that is cast without permission. No images maybe used without prior permission unless you are a trade customer when you may use any images you like of the products you keep IN PHYSICAL STOCK (permission will normally be given for odd photographs for games related sites or publications on the understanding that our product is credited to us. We will not give permission for large amounts of photographs to be used normally due mainly to a lack of accuracy when people try to replicate our catalogue.)
Any questions please contact us.